HOPE BRIDGE TRUST

Who we are
Our website address is: https://hopebridgecharitable.org. Hope Bridge Education Charitable Trust (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring your personal data is handled securely.

Information We Collect from Donors
When you make a donation on our website, we collect personal information necessary to process your contribution and issue tax receipts. This includes your name, email address, phone number, physical address, and PAN card number (if applicable for tax exemptions). We use this information strictly for accounting, legal compliance, and to send you updates about the impact of your donation.

Comments When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with & Payment Processing
We do not sell, trade, or rent your personal information to others. If you request a password reset, your IP address will be included in the reset email. For online donations, we use third-party payment gateways (such as Razorpay) to process transactions securely. We do not store or retain your credit/debit card details, net banking credentials, or UPI PINs on our servers. Your payment data is encrypted and securely handled directly by the payment gateway in accordance with their respective privacy policies and regulatory guidelines (such as PCI-DSS).

How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Communications
By providing your email address and phone number during a donation, you consent to receive transaction receipts, tax certificates, and occasional updates regarding our charitable activities. You can opt out of non-transactional communications at any time by contacting us at info@hopebridgecharitable.org.

Where your data is sent
Visitor comments may be checked through an automated spam detection service.